DELIVERY POLICY

Tonal Matter AB
Last updated: June 8, 2026

Digital Delivery

All Tonal Matter products are delivered digitally. No physical goods are shipped.

Upon successful payment, you will receive an order confirmation email containing instructions to access your product via Native Instruments Native Access. Download links are also available in your account at www.tonalmatter.com.

Delivery is typically immediate. If you do not receive your confirmation email within 15 minutes, please check your spam folder. If the issue persists, contact support@tonalmatter.com with your order number.

Technical Requirements

Each product page specifies the minimum system requirements (operating system, required software, and storage space). Please verify compatibility before purchasing. Tonal Matter is not responsible for issues arising from systems that do not meet the stated requirements.

Contact

support@tonalmatter.com
Tonal Matter AB, Hammars backe 8, 443 38 Lerum, Sweden

© 2026 Tonal Matter AB. All rights reserved.